gkbd's Privacy Policy
This policy explains in detail how your personal information is collected, stored, used, and kept secure.
1. Introduction
gkbd ("we", "us", or "platform") is an online gaming and betting platform in Bangladesh. By accessing our website gkbd.cam, you agree to the terms of this privacy policy.
We place the highest importance on the privacy of our users. This privacy policy will inform you about what types of information we collect, why we collect it, where that information is stored, and what steps we take to protect your information.
2. What Information We Collect
A Registration and Account Information
When you create an account on gkbd, we collect the following information:
- Full name and username
- Email address
- Date of birth (for age verification — you must be 21 years of age or older)
- Residential address
- Mobile number
- National ID or passport number (for identity verification)
B Financial Information
To process deposits and withdrawals, we collect the following financial information:
- bKash, Nagad, or Rocket mobile banking number
- Transaction history and amounts
- Deposit and withdrawal records
We never collect your payment PIN or password.
C Device and Usage Information
When you use our platform, the following information is collected automatically:
- IP address and location data
- Browser type and version
- Device type and operating system
- Login and logout times
- Pages visited and browsing behavior
- Cookie and session data
3. How Your Information Is Used
gkbd uses the collected information for the following purposes:
To create, verify, and maintain your account.
To carry out the KYC (Know Your Customer) process.
To process deposits, withdrawals, and bonus payments.
To resolve your issues and provide assistance.
To detect and prevent unlawful activity.
To monitor your gaming habits and identify potential problems.
To improve the quality of our platform and the user experience.
To send you offers and updates, subject to your consent.
4. Cookie Policy
What cookies are and why we use them
Cookies are small text files stored on your device when you visit our website. gkbd uses the following types of cookies:
- Essential cookies: These are necessary for the website to function properly. Without them, login sessions and security features will not work.
- Functional cookies: These help remember your preferences and settings, such as language and theme choices.
- Analytical cookies: These help us understand how our platform is being used and improve our services.
- Security cookies: These are used for fraud detection and account protection.
You can control cookies by changing your browser settings. However, disabling some cookies may affect the functionality of the platform.
5. Sharing Information with Third Parties
When we share information
gkbd never sells your personal information to third parties. However, information may be shared in the following cases:
1 Payment processors
Payment service providers such as bKash, Nagad, and Rocket receive the necessary information to confirm transactions. They are governed by their own privacy policies.
2 Technology partners
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive limited information to keep gameplay operational.
3 Legal obligations
Information may be shared with government or regulatory bodies in the event of a court order or legal requirement.
4 Fraud prevention
Information may be shared with investigative agencies for anti-money laundering (AML) and detection of other financial crimes.
6. Data Security Measures
Our security technology
gkbd uses industry-leading security measures to protect your information:
SSL/TLS encryption
256-bit encryption
Two-factor verification
2FA protection
Secure database
Encrypted storage
24/7 monitoring
Real-time security
While we make every effort to protect your information, no data transmission over the internet is 100% secure. Therefore, keep your account password confidential and avoid logging in from unfamiliar devices.
7. Data Retention Period
How long we keep information
gkbd retains different types of information for different periods:
- Account information: For as long as the account is active and for a minimum of five years after it is closed.
- Transaction records: Five to seven years in accordance with financial regulations.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.
- Communication records: Customer support chats and emails are retained for up to three years.
- KYC documents: Identity verification documents for a minimum of five years after account closure.
After the above periods have ended, we securely delete or anonymize your information.
8. Your Rights and Controls
Right to access information
You may request to view your personal information held by us at any time. We will respond within 30 days of receiving your request.
Right to correct information
If any of your information is incorrect or incomplete, contact our customer support to request a correction. We will make the correction promptly.
Right to delete information
In certain circumstances you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.
Right to object to processing
You may object to the use of your information for promotional communication or analytical purposes. Your right to withdraw consent is reserved.
9. Protection of Minors
Age verification policy
gkbd is intended only for those aged 21 or older. We do not intentionally collect personal information from minors.
We verify age during the registration process, and if we learn that a minor has created an account, we will:
- Close the account immediately.
- Delete all collected information.
- Arrange to refund any deposits made.
If you believe a minor is using our platform, please notify us at [email protected].
10. Changes to This Policy
Update notifications
gkbd may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last updated" date on this page.
- Send a notification to your registered email (if the change is important).
- Display a notification on the platform.
By continuing to use our services after a change, you will be considered to have accepted the updated policy.
We recommend that you visit this page regularly and stay informed about the latest policy.
11. Contact Us
Privacy Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us:
Or use our 24/7 Bengali live chat support — log in and start chatting.
We typically respond to your email within business days.